Etihad Cargo, the cargo and logistics arm of Etihad Airways, announced a comprehensive transformation of its organisational structure to further enhance customer experience, support business development, and drive continued growth.
Europe and Americas Region will be lead by Director Rainer Krammer with responsibility for North Europe, Central Europe, South Europe, UK and Ireland, Americas markets.
Etihad Cargo Vice President , Stanislas Brun said “Etihad Cargo is committed to building strong partnerships to achieve mutual growth and success. This new structure will enable Etihad Cargo to work even more closely with its customers and better understand their specific needs. With the appointment of new regional managers and senior leaders, I am confident that the team is well-equipped to deliver exceptional results and drive the continued success of Etihad Cargo. This ensures our services and products are aligned with customer expectations, delivering a superior experience for all.”
The carrier stated the new organisational structure will enable it to deliver improved customer service and operational excellence, ensuring customer satisfaction and sustained growth.
Image Credit: Etihad Cargo
Irish Aviation Research Institute © 7 August 2024 All Rights Reserved
